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Service
Customer Interviews That Keep |
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Intelesys understands that your service department is the place where dealership promises are kept and where new levels of customer loyalty need to be reached. We also understand that competition for your customers' service business dollar has never been more intense. First and foremost Intelesys' professional interviewers get to the underlying reasons why service customers are pleased or dissatisfied. |
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Stimulate more positive responses to factory surveys |
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Warranty and Customer Pay Interviews |
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Reports are matrixed by service writer on a weekly and monthly basis |
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Guaranteed survey rates |
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Guaranteed turnaround time |
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Seasoned professional interviewers trained by Intelesys |
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All interviews conducted at the Intelesys business center |
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Reports are produced every business day and are available 24 hours a day on the password protected Intelesys website |
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Reports identify systemic trends and comply with all manufacturers' guidelines for service customer follow-up |
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