What if dissatisfied customers had a number they could call 24 hours a day to explain their problem or unanswered question at a time that is convenient for them? That's the idea behind the Customer satisfaction Monitoring. Intelesys accomplishes this for client dealers through the use of a simple self-adhesive custom sticker that is affixed to an R.O. or anywhere else that catches the customer's attention. This simple graphic device lets your customer know that complete satisfaction with your dealership organization and its products is a top priority. If for some reason the customer is not completely satisfied they're asked to call a toll-free number any time day or night at their convenience not yours. Customers may now initiate action at your dealership by picking up the phone and calling. No waiting for survey results only to discover that a customer had a less than satisfactory experience on your service aisle. Seasoned professional customer relations specialists are standing by to take these crucial incoming calls on your behalf. Your Customer Relations staff is then notified via fax or e-mail with a detailed account of the customer's unresolved problem or question. It's a simple, effective solution to a serious and difficult problem.